Posts Tagged ‘electronic agreement’
Where is the best place to complain about an undisclosed fee with a mutual fund company?
July 12th, 2010
I thought I was opening a mutual fund account with a large mutual fund company. I already have a Traditional IRA mutual account with them. When I opened the ROTH IRA account online I didn’t realize it was a brokerage account. I’m a saver not an investor. I have 20 years with this company, however they won’t waive the fee for this account. Worst of all it was hidden in the pull down electronic agreement so I didn’t see it. They are playing hard nose and won’t budge, not even for an old client.
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